Shipping policy

Last Updated: August 6, 2026

Thank you for shopping with Central Source. We are committed to providing a reliable and transparent shipping experience. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

Order Processing Time

All orders placed through Central Source are processed within 1–3 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During high-demand periods, promotional events, or holidays, processing times may take longer than usual.

Once your order has been processed and shipped, you will receive a confirmation email with available tracking information.

Shipping Methods

Central Source works with reliable shipping carriers and logistics partners to deliver your orders safely.

Available shipping methods and costs are calculated during checkout based on:

Delivery location
Order size
Product availability
Shipping carrier options

Shipping methods may vary depending on your location.

Estimated Delivery Times

Delivery estimates begin after your order has been processed and shipped.

Typical delivery timeframes are:

United States: 5–12 business days
Canada: 7–15 business days
Europe: 7–15 business days
Australia and New Zealand: 8–18 business days
Other International Locations: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Delays may occur due to circumstances outside of our control, including:

Customs processing
Weather conditions
Carrier delays
Public holidays
Transportation interruptions
High shipping volumes

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information when available.

Please allow 24–72 hours for tracking information to update after shipment.

If you have not received tracking information within a reasonable timeframe, please contact us:

Email: centralsourcestore@outlook.com

International Shipping

Central Source offers international shipping to selected destinations.

International customers are responsible for ensuring that ordered products can be legally imported into their country.

Customs duties, taxes, import fees, or other charges imposed by local authorities may apply and are the responsibility of the customer unless otherwise required by law.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Please carefully review your:

Name
Shipping address
Apartment or unit number
Postal code
Contact information

Central Source is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us immediately. We will make every reasonable effort to assist before the order is shipped.

Lost, Delayed, or Damaged Packages

If your package is delayed beyond the estimated delivery timeframe, please contact us so we can assist in investigating the issue.

For damaged items, please contact us within 7 days of delivery and provide:

Order number
Photos of the damaged product
Photos of the packaging (if applicable)

Our team will review your request and work toward an appropriate resolution.

Delivered but Not Received Orders

If tracking information shows that your order has been delivered but you have not received it, please:

Check with household members or neighbors.
Verify your delivery location.
Contact the shipping carrier for additional information.

Central Source will make reasonable efforts to assist; however, we are not responsible for packages confirmed as delivered by the carrier.

Returned or Undeliverable Packages

Packages returned due to:

Incorrect address information
Failed delivery attempts
Customer refusal
Unclaimed packages

may require additional shipping fees for reshipment.

Refund requests for returned packages will be handled according to our Refund Policy.

Force Majeure

Central Source is not responsible for delays caused by events outside of our reasonable control, including but not limited to:

Natural disasters
Government actions
Labor disputes
Severe weather
Transportation disruptions
Carrier interruptions
Public emergencies

Contact Us

If you have any questions regarding your shipment or this Shipping Policy, please contact us:

Central Source